AI-powered automated system for handling customer calls.
A calling initiative managed by the voice bot for lead generation or customer support.
Customer Relationship Management system used for managing leads and customer interactions.
AI-based evaluation of customer emotions in call conversations.
Reports and insights generated based on call history.
The process of capturing, tracking, and converting potential customers.
This project involves building a Voice Bot Call Automation Platform that enables businesses to automate their outbound and inbound call processes. The system includes a voice bot for sales and customer interactions, campaign management, analytics, and CRM integration. The platform will help businesses streamline their sales process, improve engagement, and optimize lead conversion.
Monthly/Annual plans based on usage limits.
Businesses pay per successful call connection.
Fees for connecting third-party CRMs.
Additional analytics and advanced AI capabilities.
Secure user authentication with two-factor authentication.
Overview of calls, campaigns, and bot status with quick access to analytics and settings.
Create and manage voice bots, assign them to campaigns, and view conversation history.
Manage customer contacts and bulk upload leads via CSV.
Create and manage campaigns, configure call flow logic, and monitor campaign settings.
View and filter call logs, listen to recorded calls, and access conversation transcripts.
AI-driven sentiment analysis, performance insights, and call data export.
Track and manage leads, assign them to sales reps, and view lead details.
Automate lead assignment, sync data with CRMs, and enable automated follow-ups.
Assign virtual phone numbers, buy/release numbers, and view number usage.
Manage preferences, set language and recording options, and configure security settings.
Integrate CRM and telephony services, and configure webhook settings.
Manage personal details, change passwords, and view login activity.